Gladys Pratt was in control, the mistress of her own domain. In the sixties she and her husband were running a lodge in a remote area of the Yukon. Communication to the outside world was by mail, if it got out. Gladys was a tyrant. Deeply unhappy in her own life, she made life miserable for everyone around her — her house-keeper, her cooks and the young women who worked as her waitresses during the summer months. Kendy and Elke were two of them — fresh out of high school and heading to university, they anticipated earning enough money to pay their first semester's tuition. Elke was shy and timid, new at waitressing and often the butt of Gladys's wrath. But Kendy was more confident and found the courage to stand up to Gladys, and for that Gladys's punishment was devastating.